Melagrana Editions stands behind the quality of our products.
But sometimes mistakes happen. We understand. If you are not completely satisfied with your order, you may return it within 30 days of the original purchase date.
When we receive your return, we will issue a refund for the purchase price of the item on your original method of payment. You will receive an email when your credit has been processed, generally within a week of when we receive your return.
Replacing damaged or defective items
If you received an item that was damaged in shipping, please contact us for instructions and an expedited replacement order. In some cases, a photo of the damage may be requested.
● Contact us for a return authorization by email: firstname.lastname@example.org
● Use the original packaging or a sturdy corrugated carton.
● Fill out this form below and enclose it with the items being returned.
● Attach the return label over the original shipping label on the package.
● And take to your local post office.